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Help With PC: Clean Boot - Cold Boot

Help With PC

This blog was initially set up to help, advise and give information to English speaking Expats who were experiencing problems with their PC’s in France. However, this service has now grown so we have expanded the blog to incorporate help to anyone who experiences Computer problems, for those who do not want to spend a fortune trying to solve their issues, and who need advice and help from a fully qualified technician. You will find our approach straight forward and jargon free.

Saturday, March 31, 2007

Clean Boot - Cold Boot

There are certain terms that some of us in Industry take for granted and expect them to be common knowledge hence when you make the call for technical support you may be asked to “cold boot” your PC when running their onscreen lists for troubleshooting. This basically means you completely turn off your PC in order to allow the memory contents to be completely flushed out of the system. They may not ask you to unplug your PC but I have found in the past this is a wise addition resolving problems as certain components can hold a charge and your problem may not clear unless you follow a certain course of events. These Are:
  1. Shut down the PC.Unplug the power cord from the wall or turn off at the switch.
  2. Wait at least 15 - 20 seconds.
  3. Plug the power cord back in or turn on at the switch.Power on the PC.
This should set your PC to a Clear state.

Posted by Help With PC Labels: at Saturday, March 31, 2007

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