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Help With PC

This blog was initially set up to help, advise and give information to English speaking Expats who were experiencing problems with their PC’s in France. However, this service has now grown so we have expanded the blog to incorporate help to anyone who experiences Computer problems, for those who do not want to spend a fortune trying to solve their issues, and who need advice and help from a fully qualified technician. You will find our approach straight forward and jargon free.

Monday, April 02, 2007

Internet Speed Test

A concern to many people is that they pay for an 4 or 8 meg connection but what is the actual speed that they get. Sadly the results can vary so rapidly from one site to another so it can be difficult to judge. sites such as http://www.speakeasy.net/speedtest/ can offer you a speed test but depending on the server that you connect to even these results can vary quite dramatically. It is however worth trying them as it will at least give you some idea. If having run the tests all results give you a 1 meg or less connection and you are paying for an 8 meg... then you may have some concerns to think about. There are other sites that you could try just do a search in Google for "Internet connection speed test" to find them out. If you want to see if your download speeds are high look to Microsoft.com for a download.... anything at all just to see how it moves. These servers tend to be very quick so you have a better chance than from a normal download server.

Sunday, April 01, 2007

When is a Virus Not a Virus

When its a hoax!

Having said this a hoax can become a simply by individuals, in the belief they are doing there duty, forwarding the hoax across the Internet to other unsuspecting individuals, these individuals read the warning and forward it on to still more people. Thus the "virus" spreads throughout the Internet. The next time you receive an email warning of potential hazard to your computer it would be best to report this to your IT manager, if you have one, or perhaps do a search in Google as often these hoaxes have fairly high publicity and it may appear there. Type in a sentence from your mail and see what comes up.

but whatever you do please check out verify its authenticity before forwarding it on to someone. As much damage can be caused by good intention as by those who actually do send viruses on.

Saturday, March 31, 2007

Vista or Stick

With the recent release of Windows Vista, you might be tempted upgrade to the latest and possibly one of their best to date. There are different trends of thought on this. Some prefer to wait until the release of the first service pack to ensure a more stable version is available whilst others jump in with both feet. I think for the novices out there it is best to wait for the service pack as you may spend time trying to resolve issues that are beyond you but if you have a good working knowledge why not consider a dual boot system and have the best of both worlds.

An important Step before you rush out to buy a copy, make sure you take a look at the Windows Vista Upgrade Advisor. This page has a tool which you can download and use to analyze your system to see if it is capable of running Vista. But it can only be used as a guide and you might want to consider some additional homework such as what type of Software you wish to run etc.

Clean Boot - Cold Boot

There are certain terms that some of us in Industry take for granted and expect them to be common knowledge hence when you make the call for technical support you may be asked to “cold boot” your PC when running their onscreen lists for troubleshooting. This basically means you completely turn off your PC in order to allow the memory contents to be completely flushed out of the system. They may not ask you to unplug your PC but I have found in the past this is a wise addition resolving problems as certain components can hold a charge and your problem may not clear unless you follow a certain course of events. These Are:
  1. Shut down the PC.Unplug the power cord from the wall or turn off at the switch.
  2. Wait at least 15 - 20 seconds.
  3. Plug the power cord back in or turn on at the switch.Power on the PC.
This should set your PC to a Clear state.

Thursday, March 29, 2007

Zone Alarm - Firewall


Zone Alarm

High on the list of "must haves" is a good firewall. Now XP made some good steps in improving this aspect of their OS but it was still a VERY long way from being perfect. I had a slight tearing of loyalties on this one as I am quite an AVG fan but as far as the firewall aspect goes I think that Zone Alarm will take a lot of beating. Once again, you may note a theme here, Zone Alarm offers a FREE version for you to upgrade later or simply stay with the free. I love these companies that do this they have real confidence in their products and I am sure you will agree if you give them a try.

Ad-Aware Spyware Removal


Ad-Aware

In addition to problems created by viruses there is another problem that you can have on your PC. This problem can be less destructive than most viruses but can cause severe performance problems and sundry annoyances. Referred to as Spyware these items can be placed on your PC by the unscrupulous to log and report your activities also cause redirections of page views or homepage adjustments to mention but a few. Thankfully help is at hand in the form of Ad-Aware. Once again this reputable publisher offers their product for FREE in the confident belief that you will buy it or the upgrade package at a later date. I find the software an invaluable part of my system maintenance along with AVG and would strongly advise you to add it to yours. Many other titles can cause side effects of their own I have not found this to be the case.

AVG Anti Virus Software


AVG

Why should we use AVG Anti Virus software? Well to the many thousands of people who have had their Pc's or Data destroyed my the malicious connivings of those with little better to do with their live the answer is obvious. I have, however come across a few lucky people who have said " I have never had a virus so see no reason to go to the expense of buying software to prevent it". Once it has been pointed out to them that their PC does not necessarily have to show signs of a virus to actually have one but that they could be happily spreading a virus to many others that they pause to think. There are many and varied Virus checkers out there on the market but there are few that will actually give you there product free AVG is one of these. They are very confident that you will like there product so much so they will let you have it free and trust that you will return to buy the professional version. I use the Pro version and am very happy with it, I think you would be too. You can visit their web site to see what they have to offer by clicking on the image or any of the links in this blog.